a callenge for us and the DII
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion? *Here is a refugee problem definition.* GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d... *Here are our existing personas.* 2. Personas The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not. 1. Abbey, the soccer mom balancing a work life with a family at home. Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time. 2. Ichiro, the computer professional Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself. 3. Juan, the severely disabled adult dependent on a support system Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone. 4. Maya, the teenager who is alone on the streets Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
Personas are good for building recognizable and empathetic use cases. For specific methods, Jobs To Be Done may be a good addition for each Use Case/Persona. For JTBD, start with a general problem description: When _______________, (situation) I want to ___________, (motivation) So I can ____________. (expected outcome) Then define: Business Goals Resources Constraints Related Functions Acceptable Outcomes This canvas can help map these out: Noreen
On May 2, 2024, at 1:01 PM, Tom Jones <thomasclinganjones@gmail.com> wrote:
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion?
Here is a refugee problem definition. GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d...
Here are our existing personas. Personas The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not. Abbey, the soccer mom balancing a work life with a family at home.
Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time. Ichiro, the computer professional
Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself. Juan, the severely disabled adult dependent on a support system
Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone. Maya, the teenager who is alone on the streets
Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
_______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org To unsubscribe send an email to staff@kantarainitiative.org List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
Looking at Noreen's chart, I am led to the conclusion that personas are not the right way to build *inclusion tests*. So, if we decide to build an *inclusion test* we would need use cases, which could be developed for the personas. Perhaps something like: 1> entry to a different country 2> right to work 3> access to medical care (and other services) 4> international payment remittance (person to person or person to business) We could combine 1 & 2 I guess. ..tom On Thu, May 2, 2024 at 10:43 AM Noreen Whysel <nwhysel@gmail.com> wrote:
Personas are good for building recognizable and empathetic use cases. For specific methods, Jobs To Be Done may be a good addition for each Use Case/Persona.
For JTBD, start with a general problem description:
When _______________, (situation) I want to ___________, (motivation) So I can ____________. (expected outcome)
Then define:
- Business Goals - Resources - Constraints - Related Functions - Acceptable Outcomes
This canvas can help map these out: [image: JTBD-canvas-powerpoint-template-16x9-2.jpg]
Noreen
On May 2, 2024, at 1:01 PM, Tom Jones <thomasclinganjones@gmail.com> wrote:
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion?
*Here is a refugee problem definition.* GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d...
*Here are our existing personas.*
2. Personas
The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not.
1.
Abbey, the soccer mom balancing a work life with a family at home.
Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time.
2.
Ichiro, the computer professional
Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself.
3.
Juan, the severely disabled adult dependent on a support system
Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone.
4.
Maya, the teenager who is alone on the streets
Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
_______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org To unsubscribe send an email to staff@kantarainitiative.org List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
I would like to propose a use case centered on the indigenous farmworker Persona. There is a relevant Survey Study recently published by the San Luis Obispo Indigenous Community Study<https://www.slomics.org/> that sheds light on basic needs for this essential worker community Slides<https://www.slomics.org/_files/ugd/e9a2e9_d6c57ad2dc3e406eb24dfd296febe880.pptx?dn=Presentacion%20SLOMICS%20022124%20Slides.pptx> https://www.slomics.org/_files/ugd/e9a2e9_4b50a4ef6f7b4132b83d482d398463c6.p... [signature_762193896] Jorge Flores | Co-founder and CTO | Email: jorge@entidad.io | https://www.entidad.io<https://www.entidad.io/> From: Tom Jones <thomasclinganjones@gmail.com> Date: Thursday, May 2, 2024 at 12:19 PM To: Noreen Whysel <nwhysel@gmail.com> Cc: wg-riup <wg-riup@kantarainitiative.org> Subject: [WG-RIUP] Re: a callenge for us and the DII Looking at Noreen's chart, I am led to the conclusion that personas are not the right way to build inclusion tests. So, if we decide to build an inclusion test we would need use cases, which could be developed for the personas. Perhaps something like: 1> entry to a different country 2> right to work 3> access to medical care (and other services) 4> international payment remittance (person to person or person to business) We could combine 1 & 2 I guess. ..tom On Thu, May 2, 2024 at 10:43 AM Noreen Whysel <nwhysel@gmail.com<mailto:nwhysel@gmail.com>> wrote: Personas are good for building recognizable and empathetic use cases. For specific methods, Jobs To Be Done may be a good addition for each Use Case/Persona. For JTBD, start with a general problem description: When _______________, (situation) I want to ___________, (motivation) So I can ____________. (expected outcome) Then define: * Business Goals * Resources * Constraints * Related Functions * Acceptable Outcomes This canvas can help map these out: [cid:ii_18f3ab7a8a380db16631] Noreen On May 2, 2024, at 1:01 PM, Tom Jones <thomasclinganjones@gmail.com<mailto:thomasclinganjones@gmail.com>> wrote: 1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion? Here is a refugee problem definition. GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d... Here are our existing personas. 2. Personas The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not. 1. Abbey, the soccer mom balancing a work life with a family at home. Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time. 1. Ichiro, the computer professional Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself. 1. Juan, the severely disabled adult dependent on a support system Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone. 1. Maya, the teenager who is alone on the streets Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services. _______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org<mailto:wg-riup@kantarainitiative.org> To unsubscribe send an email to staff@kantarainitiative.org<mailto:staff@kantarainitiative.org> List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
So here are two potential additions: Luis - Indigenous farmwork 34 years old, lives with spouse and 8 year old child, they have one smartphone between them, both are on state-sponsored health plan, both work and have taxes taken from their income, which is not sufficient, by itself, to sustain them. Sara - Native of Syria age 33, living in a refugee camp in Turkey, trying to get access to the EU, has a smartphone, but cannot always afford the money to keep cell service, can use it at one point in the camp where wifi is enabled, has no steady income, rudimentary health care provided in camp which has given her an ID card ..tom On Thu, May 2, 2024 at 12:42 PM Jorge Flores <jorge@entidad.io> wrote:
I would like to propose a use case centered on the indigenous farmworker Persona. There is a relevant Survey Study recently published by the San Luis Obispo Indigenous Community Study <https://www.slomics.org/> that sheds light on basic needs for this essential worker community
https://www.slomics.org/_files/ugd/e9a2e9_4b50a4ef6f7b4132b83d482d398463c6.p...
[image: signature_762193896]
Jorge Flores | Co-founder and CTO | Email: jorge@entidad.io | *https://www.entidad.io <https://www.entidad.io/>*
*From: *Tom Jones <thomasclinganjones@gmail.com> *Date: *Thursday, May 2, 2024 at 12:19 PM *To: *Noreen Whysel <nwhysel@gmail.com> *Cc: *wg-riup <wg-riup@kantarainitiative.org> *Subject: *[WG-RIUP] Re: a callenge for us and the DII
Looking at Noreen's chart, I am led to the conclusion that personas are not the right way to build *inclusion tests*.
So, if we decide to build an *inclusion test* we would need use cases, which could be developed for the personas.
Perhaps something like:
1> entry to a different country
2> right to work
3> access to medical care (and other services)
4> international payment remittance (person to person or person to business)
We could combine 1 & 2 I guess.
..tom
On Thu, May 2, 2024 at 10:43 AM Noreen Whysel <nwhysel@gmail.com> wrote:
Personas are good for building recognizable and empathetic use cases. For specific methods, Jobs To Be Done may be a good addition for each Use Case/Persona.
For JTBD, start with a general problem description:
When _______________, (situation)
I want to ___________, (motivation)
So I can ____________. (expected outcome)
Then define:
- Business Goals - Resources - Constraints - Related Functions - Acceptable Outcomes
This canvas can help map these out:
Noreen
On May 2, 2024, at 1:01 PM, Tom Jones <thomasclinganjones@gmail.com> wrote:
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry.
2. We have not included refugees in our list of personas - see below. Do we need one.
3. What should an inclusion test list look like? (How can a trust registry be evaluated?)
4. Are personas the right way to set up a screen method for (registry) inclusion?
*Here is a refugee problem definition.*
GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d...
*Here are our existing personas.* 2. Personas
The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not.
1. Abbey, the soccer mom balancing a work life with a family at home.
Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time.
2. Ichiro, the computer professional
Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself.
3. Juan, the severely disabled adult dependent on a support system
Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone.
4. Maya, the teenager who is alone on the streets
Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
_______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org To unsubscribe send an email to staff@kantarainitiative.org List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
I think all 4 use cases are very relevant. That’s a good list 😊 [signature_2715889810] Jorge Flores | Co-founder and CTO | Email: jorge@entidad.io | https://www.entidad.io<https://www.entidad.io/> From: Tom Jones <thomasclinganjones@gmail.com> Date: Thursday, May 2, 2024 at 12:19 PM To: Noreen Whysel <nwhysel@gmail.com> Cc: wg-riup <wg-riup@kantarainitiative.org> Subject: [WG-RIUP] Re: a callenge for us and the DII Looking at Noreen's chart, I am led to the conclusion that personas are not the right way to build inclusion tests. So, if we decide to build an inclusion test we would need use cases, which could be developed for the personas. Perhaps something like: 1> entry to a different country 2> right to work 3> access to medical care (and other services) 4> international payment remittance (person to person or person to business) We could combine 1 & 2 I guess. ..tom On Thu, May 2, 2024 at 10:43 AM Noreen Whysel <nwhysel@gmail.com<mailto:nwhysel@gmail.com>> wrote: Personas are good for building recognizable and empathetic use cases. For specific methods, Jobs To Be Done may be a good addition for each Use Case/Persona. For JTBD, start with a general problem description: When _______________, (situation) I want to ___________, (motivation) So I can ____________. (expected outcome) Then define: * Business Goals * Resources * Constraints * Related Functions * Acceptable Outcomes This canvas can help map these out: [cid:ii_18f3ab7a8a380db16631] Noreen On May 2, 2024, at 1:01 PM, Tom Jones <thomasclinganjones@gmail.com<mailto:thomasclinganjones@gmail.com>> wrote: 1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion? Here is a refugee problem definition. GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d... Here are our existing personas. 2. Personas The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not. 1. Abbey, the soccer mom balancing a work life with a family at home. Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time. 1. Ichiro, the computer professional Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself. 1. Juan, the severely disabled adult dependent on a support system Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone. 1. Maya, the teenager who is alone on the streets Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services. _______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org<mailto:wg-riup@kantarainitiative.org> To unsubscribe send an email to staff@kantarainitiative.org<mailto:staff@kantarainitiative.org> List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
Good afternoon to each and all of you! *Next Tuesday, May 7, at 1 PM ET, RIUP WG* will dive into finalizing our DII document; if need be, we'll meet each Tuesday in May until we complete the task. More RIUP-WG reminders are coming your way. Hopefully you have been watching the exchange between Tom and Noreen regarding the questions Tom asked. The answer to question #2 is "Yes", refugees are part of the mix and we need to expand DII documents in the form of a use-case and I would like to hear from the rest of you on your thoughts before next week's meeting. The refugees are humans, like you and me and they too have persona's with verifiable attributes and maybe an authenticated attribute or two. I have been in touch with Jorge with a focus on a possible use case, but as a WG we first must finish our DII document so PLEASE PROOFREAD* the draft **DIGITAL IDENTIFIER INCLUSION** SO YOU ARE PREPARED TO CONTRIBUTE; advanced ideas and thoughts are appreciated.* *Hope you are having a good day,* *Jim* On Thu, May 2, 2024 at 1:01 PM Tom Jones <thomasclinganjones@gmail.com> wrote:
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion?
*Here is a refugee problem definition.* GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d...
*Here are our existing personas.*
2. Personas
The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not.
1.
Abbey, the soccer mom balancing a work life with a family at home.
Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time.
2.
Ichiro, the computer professional
Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself.
3.
Juan, the severely disabled adult dependent on a support system
Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone.
4.
Maya, the teenager who is alone on the streets
Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
_______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org To unsubscribe send an email to staff@kantarainitiative.org List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
🌻 Bev Corwin reacted via Gmail <https://www.google.com/gmail/about/?utm_source=gmail-in-product&utm_medium=et&utm_campaign=emojireactionemail#app> On Thu, May 2, 2024 at 4:12 PM jim kragh <kragh65@gmail.com> wrote:
Good afternoon to each and all of you! *Next Tuesday, May 7, at 1 PM ET, RIUP WG* will dive into finalizing our DII document; if need be, we'll meet each Tuesday in May until we complete the task. More RIUP-WG reminders are coming your way.
Hopefully you have been watching the exchange between Tom and Noreen regarding the questions Tom asked. The answer to question #2 is "Yes", refugees are part of the mix and we need to expand DII documents in the form of a use-case and I would like to hear from the rest of you on your thoughts before next week's meeting. The refugees are humans, like you and me and they too have persona's with verifiable attributes and maybe an authenticated attribute or two. I have been in touch with Jorge with a focus on a possible use case, but as a WG we first must finish our DII document so PLEASE PROOFREAD* the draft **DIGITAL IDENTIFIER INCLUSION** SO YOU ARE PREPARED TO CONTRIBUTE; advanced ideas and thoughts are appreciated.*
*Hope you are having a good day,*
*Jim*
On Thu, May 2, 2024 at 1:01 PM Tom Jones <thomasclinganjones@gmail.com> wrote:
1. SIDI-HUB is looking for 3 use cases that will need to be addressed by any trust registry. 2. We have not included refugees in our list of personas - see below. Do we need one. 3. What should an inclusion test list look like? (How can a trust registry be evaluated?) 4. Are personas the right way to set up a screen method for (registry) inclusion?
*Here is a refugee problem definition.* GSMA (2019). The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way. https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-d...
*Here are our existing personas.*
2. Personas
The following 4 personas were selected as representing the edges of the user space which includes two people that are fully functional in a digital world and two that are not.
1.
Abbey, the soccer mom balancing a work life with a family at home.
Abbey’s household consists of her, a spouse and one child with a smartphone and one that is too young to trust with a smartphone and is about to enter school for the first time.
2.
Ichiro, the computer professional
Ichiro works for a large multinational as a contractor at home. He has a laptop issued by the company and his personal phone that he also uses for business purposes. He wants to keep his business and personal access separate. His wife has dementia and cannot be relied on to handle her phone by herself.
3.
Juan, the severely disabled adult dependent on a support system
Juan’s caregiver has a phone that is assigned to Juan as it contains his medical history as well as a care plan that must be followed to assure his continued health. Juan’s phone travels with him whenever he needs to go to the hospital for treatment, which is frequent. The caregivers at all of these locations can access and update data for Juan on his smartphone.
4.
Maya, the teenager who is alone on the streets
Maya, a teenager with a malfunctioning kidney, left a home environment that was extremely hostile and lives on the streets where she has a constant struggle to stay safe on cold nights and deal with her continuing kidney disease. She depends on her smart phone for access to social services.
_______________________________________________ A Community Group mailing list of KantaraInitiative.org WG-RIUP mailing list -- wg-riup@kantarainitiative.org To unsubscribe send an email to staff@kantarainitiative.org List archives -- https://mailman.kantarainitiative.org/hyperkitty/list/wg-riup@kantarainitiat... ______ Group wiki -- https://kantara.atlassian.net/wiki/spaces/WG-RIUP
participants (5)
-
Bev Corwin -
jim kragh -
Jorge Flores -
Noreen Whysel -
Tom Jones