+1 Robin<div><br></div><div>And your list&#39;s order correctly, I think, captures the inverse relationship between operational privacy and privacy theatre. <br><br>On Thursday, 5 May 2016, Robin Wilton &lt;<a href="mailto:racingsnake@fastmail.fm">racingsnake@fastmail.fm</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Ian Glazer and I wrote about this in our Gartner days (so the results are hidden behind the Gartner paywall, regrettably...).</div>

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<div>However, a similar discussion surfaced at the ethical data-handling workshop I ran last Friday, and we distinguished between the following layers:</div>

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<div>- Privacy policy statement ( = privacy notice, as defined here); the outward facing doc saying what you want customers to hear.</div>

<div>- Privacy policy: the internal statement of what the organisation thinks it should do</div>

<div>- Business process: the internal statement of what the organisation thinks it does</div>

<div>- Actual behaviour</div>

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<div>R</div>

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<div>On Thu, May 5, 2016, at 07:23 PM, John Wunderlich wrote:</div>

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<div>Useful reading. I’ve written both privacy policies and those things on web sites ‘called’ privacy policies. They are infrequently the same thing. This piece captures the difference reasonably well.</div>

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<div><a href="http://www.cio.com/article/3063601/privacy/privacy-policies-and-privacy-notices-whats-the-difference.html" target="_blank">http://www.cio.com/article/3063601/privacy/privacy-policies-and-privacy-notices-whats-the-difference.html</a></div>

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<span style="font-family:verdana,sans-serif">Sincerely,<br>
John Wunderlich<br>
@PrivacyCDN</span><br>
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<span style="font-family:verdana,sans-serif">Call: +1 (647) 669-4749<br>
eMail: <a href="javascript:_e(%7B%7D,&#39;cvml&#39;,&#39;john@wunderlich.ca&#39;);" target="_blank">john@wunderlich.ca</a></span></div>
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</div><div>Robin Wilton</div>
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